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Sending Notifications via API Requests
Last Updated: March 28, 2025If you want to send WhatsApp messages to your customers from third-party websites, apps, or automation tools like Zapier or Pabbly, you can use our API feature to do so seamlessly. Simply create a Notification of type “Transactional” and select the message template you want to send. You will then receive a unique API endpoint...
What are Notifications?
Last Updated: March 28, 2025Notifications in Broadly WA Notifier function like campaigns, allowing you to send bulk marketing and transactional message templates to your contacts. You can create unlimited marketing and transactional notifications as needed. There are 2 types of notifications you can send: Marketing Notifications These are one-time bulk marketing notifications that you send to multiple contacts at...
Understanding Contact Lists, Tags, and Custom Attributes
Last Updated: March 27, 2025Contacts have various properties to help you organize and manage them effectively, including Lists, Tags, and Attributes. Here’s a brief overview of each: Contact Lists Contact Lists are groups used to organize your contacts for better management. Each list can contain multiple contacts. For example, you can create lists such as Existing Customers, Event Attendees,...
Bulk Importing Contacts via CSV/Excel File
Last Updated: March 27, 2025Need to import hundreds or thousands of contacts at once? You can easily do this using our CSV import feature. This guide will walk you through the process. Follow the simple steps given below to bulk import your contacts: 1. Create a CSV or XLS file with your contact details, including First Name, Last Name,...
Manually Adding Contacts
Last Updated: March 27, 2025In this guide, we’ll walk you through the step-by-step process of manually adding a new Contact from the Broady WA Notifier interface. Follow the steps below to add a contact manually: 1. Go to Contacts > Add New from the left sidebar in the Broadly WA Notifier dashboard. 2. On this popup, you’ll find multiple...
Contacts Overview
Last Updated: March 27, 2025Contacts are essential for all marketing campaigns you run through Broadly WA Notifier. Every notification sent via our tool requires a contact to be added to your account. Additionally, our pricing plans are determined based on the number of contacts in your account. Broadly WA Notifier offers a user-friendly, CRM-like dashboard where you can add...
How to Customize Templates with Variables?
Last Updated: March 27, 2025You can customize your Message Templates with variables to include customer-specific data in your notifications. In message templates, variables (also known as merge tags) function differently compared to their use in other formats like email templates. In case of WhatsApp, it’s a two step process: Step 1 – Add Variable Placeholders in Your Message Template...
Creating a Message Template: A Step-by-Step Guide
Last Updated: March 27, 2025In this article, we will explore how to create text-only message templates, media-based message templates, and templates that include variables. If you’re unfamiliar with message templates, be sure to check out our article on the subject. Before diving into how to create the templates, let’s explore the anatomy of a message template. Elements of a...
Guidelines for Message Templates
Last Updated: April 9, 2025Every template you create must be submitted to WhatsApp for approval. Before submitting your message templates, ensure that the content adheres to WhatsApp’s guidelines to prevent rejection. 1. Use the template as a conversation starter to encourage the end user to reply to your message. 2. Avoid sending open-ended welcome or introductory messages. 3. Ensure that...
Types of Message Templates
Last Updated: March 9, 2025When creating a message template, you have the option to select from three categories: Utility, Marketing, and Authentication. In this article, we will explore which category to choose when setting up your template. Utility This category should be selected for transactional notifications, such as new order alerts, payment confirmations, and form submissions. These templates must...